Last modified on: 17.08.2026
QuartSoft (“we”, “Company”, “us”) is the owner of the Services and is committed to being fully transparent while operating them, as regards our privacy practices.
The Services include the website https://play.quartsoft.com, our Games available via our Website and mobile applications belonging to the Company (“Games”), hereinafter collectively referred as the “Services”.
We developed this Privacy Policy to inform you (“you” or “user”) how your personal data may be processed. We tried to write this Privacy Policy in clear and plain language for your better understanding of the complicated legal stuff. By doing so we hope you will get all needed details to be assured your personal data is safe with us.
The Privacy Policy defines:
as well as other details of personal data processing.
This Privacy Policy is the integral part of our Terms. Please make sure you read them carefully.
If you have any questions about the Privacy Policy, the processing of your personal data by the Company, or the exercise of your rights as a personal data subject, send us a request to play@quartsoft.com.
Personal data (or data) is any information relating to you, and that alone or in combination with other pieces of information allows the person who collects and processes such information to identify you as an individual. In general, these could be your name, email-address, location data etc.
Personal data could also include such technical information as MAC-addresses, IMEI, IP-address, both static and dynamic, browser, and system information.
Personal data processing means any action with it, for example, collection, recording, organizing, structuring, storage, use, disclosure by any means, and so on.
As to the residents of California, the personal data shall mean the information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.
As to the residents of California, “Sell,” “selling,” “sale,” or “sold,” means selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a consumer’s personal information by the business to another business or a third party for monetary or other valuable consideration.
Sensitive personal data is a specific set of “special categories” that must be treated with extra security. Depending on the applicable law, this could include information pertaining to:
Other terms used in this Privacy Policy have the same meaning as in our Terms. and the Regulation (EU) 2016/679 known as General Data Protection Regulation, or GDPR.
The Company is the controller of the personal data collected within the Services.
The categories of personal data are divided into separate subsections based on the specific Services that you consume. Please be aware that we do not purposely collect and process any of your sensitive information.
When you send any request or message to the Company's email address or application form that are placed on the Website, we collect and process the data you voluntarily provide to us (e. g. your name, surname, email address). You can also specify other personal data in the request. Additionally, we may collect your browser version. We ask you not to provide us with excessive personal data, including the personal data of any third parties or sensitive data.
The cookies are tiny pieces of code that may remain in your device after you have visited some website. Cookies and similar web technologies help us to automatically receive the information from your device and send the information back to improve your interaction with the Services and ensure its effective functioning.
To manage your preferences, we use Consent Management Platforms (e.g., SFBX or Google Consent Mode via Playwire), which allow you to control how your data is collected for analytics and advertising. We may also collect information about your activity on the Services to run the analytics and provide you with more relevant advertisements. On certain domains, if you decline consent, we may still process non-identifying signals (via Google Consent Mode) to ensure basic service measurement without identifying you personally.
Please refer to our Cookies Policy to find more details.
There are a few ways you can create an account for using the Services. The information received during registration of an account shall be referred as an “account data”.
Firstly, you may register an account on the Services by entering an email address and creating a password. In case of registration with an email address we will send you an email confirmation. If you click on the link in accordance with the provided instructions, this indicates your acceptance of the Terms and entering into the Agreement with the Company. With your consent, we may also collect information regarding the country in which your user account is registered.
You may also create an account by authorizing through a valid account on the social networking Services (“SNS”), such as Facebook. In such a case you allow us to access certain information from your profile on that SNS.
The information you allow us to access varies by game and SNS, and it is affected by the privacy settings you and your friends establish at the SNS. You can control and find out more about these settings at the SNS where you play our games.
For example, we may access and store some or all of the following information, as allowed by you, the SNS and your preferences:
When using the Services, you may voluntarily provide us with the SNS account data of the third party or the ID in the Game of third party to add that account owner to the list of your friends. We collect and further process this data without the consent of such a person but to offer them our Services. Please note that by providing us with the third party’s data, you confirm that you received their clear and unambiguous consent to transfer that data to us. The third party has the right to dismiss the invitation to join the Game and to inform us that they have not allowed you to provide us with their data. In such a case, we will immediately delete this data and stop the processing. You are solely responsible for all activities that you perform on our Website with the third parties' data without their consent.
When you send any request or message to the Company via the Games, we collect and process the data you voluntarily provide to us (your name, surname, email address, etc.), as well as your ID in the Game, where applicable. You can also specify other personal data in the request. We ask you not to provide us with the excessive personal data, including the personal data of any third parties or sensitive data.
During your usage of the Services we may automatically collect information on your suspicious behaviour that may be aimed at violating the Terms. The collection is not permanent, since it starts only after the system encounters with your particular activity set as trigger for launching the collection. After that the collected data will be manually processed by our personnel to detect whether it is a real attempt to breach the Terms.
Automated data collection helps us to automatically receive the information from your device and send the information back to improve your interaction with the Services and ensure its effective functioning. The personal data collected through the automated collection could include: IP address and unique device identifiers, device attributes like operating system and browser type.
Please refer to our Cookies Policy to find more details.
Also, we automatically collect data about your in-game activity, such as the duration of session, its frequency etc., which helps us to improve the quality of our Services.
Please pay attention that we do not collect your payment credentials (bank credentials, cards numbers and dates of issuance etc.). Such information may be collected exclusively by third-party payment providers with the respective licenses and security measures with regard to your payment credentials, as it is prescribed in our Terms. We receive from the third-party providers only Transaction ID and Recipes with the information on conducted transaction, data and time, and services bought, just to make sure that the transaction relates to you.
Performance of the contract. Our Services include using of the Website and the Games, their maintenance, as well as the user support and information services. We collect and process most of the personal data described in the Section above to fulfil our contractual obligations under our Terms, that is for the performance of the contract. Namely, the performance of the contract is the lawful basis for the processing of the account data and data related to your requests.
Your consent. Data collected through the automatic collection is collected on the basis of your consent, unless it is strictly necessary for the mere functioning of the Services.
Legitimate interest.
Such information would be only about similar products or services, and on the emails you provided in the context of the sale of our Services. In addition, the legitimate interest is the legal basis for the processing when we store your personal data after your deletion of the Services. In such case the legitimate interest consists in avoiding risks of the loss of the data within our systems.
You can always choose to stop receiving our emails. If you want to cease this type of communication, simply use the “Unsubscribe” button which is present in each of our emails.
Legal obligation. We retain the financial information to be able to comply with our legal obligations as to the taxpaying and reporting, as well as complying with any other legal obligations prescribed by law.
We collect and process the personal data described in the section above in order to provide you with all the necessary services within our Services.
In particular, we collect and process different types of data for the following purposes:
Additionally, we may process your data:
If we decide to change the purposes of processing specified above, we will inform you on such changes prior to the use of your personal data within the newly set purposes. Where applicable, you will have to provide your consent for the amended purposes (unless additional purpose of processing is compatible with those listed above).
Please note that we do not sell your data or make any decision based solely on automated processing that may produce legal effects or similar significant effects.
Generally, we will not store any data you provide for longer than the specific Services require. To be more precise, we store your data for such periods of time:
In certain cases, this data may be securely stored by a third-party service provider for a period of no more than five years to comply with legal or operational requirements related to fraud prevention and investigation.
Please note that sometimes we may process your data for the period longer than indicated in this section. Such processing could be carried by us only for statistical purposes as it is provided for in Article 5 of the GDPR and subject to the appropriate safeguards in accordance with applicable data protection laws.
Statistical purposes mean any collection and processing of personal data necessary for statistical surveys or to produce statistical results. The statistical purpose implies that such statistical results do not include personal data, but only aggregate data. The statistical results may further be used for various purposes, for example, to assess our business development, understand the market demands and improve our Services.
In most cases, we will anonymize your data before starting processing it for the statistical purposes. As a result, such data will be no longer considered personal and its use will be not governed by data protection laws.
We do not sell your personal data to third parties. However, to provide qualitative services, support various functions of our Services and ensure their operation, we may hire people, work with service providers, partner companies, and organizations. For these reasons, some of your personal data may be transferred to these persons.
In all cases, we comply with the requirements of data protection legislation and make every effort to ensure that data processing is secure at all stages. Our subcontractors and any other third parties will provide the same or equal protection of user data as stated in this Privacy Policy.
To achieve the purposes of data processing, we may provide your data to the following persons:
We may pass on your data to our employees or verified independent contractors (including private entrepreneurs). We always enter into non-disclosure and confidentiality agreements with those employees and independent contractors who have access to your data to ensure their data protection. In case of the independent contractors who are private entrepreneurs, we also sign the data processing agreements with them, where applicable.
The Company engages a number of trusted third-party service providers in order to support different features of our Services and ensure its overall functioning. We also use third-party services to organize our work in the most efficient way and provide our clients with the best customer service.
Therefore, we may grant the following third-party service providers (and their subcontractors) with a limited access to your personal data:
Most of the services listed above are designed for analytics and marketing purposes. To find out what particular data are sent to the third-parties in this aspect, please visit our Cookies Policy.
If you are interested in more details about how these third-party services process personal data, please refer to their privacy policies available on their websites. However, we want to reassure you that due to their residency of headquarters or affiliates companies they all are subject to the best worldwide standards of data protection. We care about your data security and choose only reliable partners.
As regards the engagement of the above-mentioned service providers, we take all necessary steps to ensure compliance with the applicable data protection laws such as the GDPR. In particular, we make sure that your personal data is being protected and used only within the purposes specified in this Privacy Policy. This is achieved by using only certified services and products, signing agreements on protection of personal data with contractors and partners, as well as taking technical measures to ensure the information is protected when stored, used and while being processed and transferred.
Since some of your data may be transferred to third parties outside of the EEA, we could also transfer such data on the basis of the standard contractual clauses signed with the respective third parties, if the country of transfer (like Ukraine or the USA) is not subject to the adequacy decisions of the European Commission. You may request the copy of such instruments via contact details provided in Section 11.
We may also disclose your personal data to ensure compliance with the law. In other words, we may disclose information necessary for an investigation or trial at the official request of public authorities. If we are forced to disclose your information, we will notify you immediately and provide a copy of the request unless prohibited by law.
To exercise your rights listed below, you can send a request to the Company to play@quartsoft.com.. In order to properly protect your data, the Company may take additional measures to identify you when processing your request. We will provide you with a response to your request no later than 1 month from the date of its receipt, except as provided by law.
Thereby, you have the right to:
The Company respects the rights of personal data subjects and provides all necessary information in an accessible and understandable format. The Privacy Policy was created to ensure this right.
Under the GDPR, you may exercise this right in terms of your personal data that is processed on the basis of consent or the performance of the contract, if the data is collected directly from you and not created by the Company.
You can at any time receive confirmation from us whether we are processing your personal data and receive a full copy of this data. In this case, you have the right to receive your personal data in a structured, commonly used and machine-readable format, as well as the right to transfer this data to another owner (controller) at its discretion.
If the review of such a request reveals that the Company cannot demonstrate a valid legal basis for the processing of data that overrides your interests, rights, and freedoms, we will stop processing it and inform you about it.
If the request is not satisfied, we will provide you with a reasoned response to the refusal.
In particular, in the event of any inaccuracies in the data processed by the Company, the person whose personal data are processed has the right to contact us with a request to make appropriate changes to their personal data. You may also request that your data be destroyed if you believe that the Company no longer needs it for the purposes for which it was collected.
You have the right to request that the Company restrict the processing of your data in specific situations as permitted by law. For example, this may apply when you contest the accuracy of the data, and the Company is verifying its accuracy, or when you require the data to establish, exercise, or defend legal claims, even if the Company no longer needs the data for its original purpose.
You can withdraw your consent to the processing of your personal data at any time in case of the legal basis for the processing was the consent. In this case, we must stop processing, i.e., destroy or delete your personal data and notify you on the results.
There may be exceptions to this right. For example, if the law requires the Company to retain this data, or when it is necessary for protection in litigation, or when the Company has other grounds for processing, etc.
This provision is intended to protect the data subject from decisions made by the algorithm without human involvement or control. For example, if a computer program decides on the basis of certain collected information who needs help and who does not. To protect you against such a decision, if we implement one, we will explain the subject of the rules and logic of decision-making by the algorithm, as well as the ability to require a review of the decision by a person.
However, as of now, the use of the Services does not provide any solely automated solutions that would have legal consequences for you.
If we share your personal data, or disclose it for a business purpose, we will notify you of that in an appropriate way. In such case you have the right to request us to disclose the following information:
You have the right to receive explicit notice and to be provided with an opportunity to exercise the right to opt-out, if a third party decides to further share your personal data.
We will also notify you in case we decide to “sell” some of your personal data within the meaning of the CCPA. If we do so, you shall have the right, at any time, to direct us not to “sell” your personal data. This right may be referred to as the right to opt-out.
You can choose to opt-out of having your personal data “sold” or been used by third-parties and businesses.
By informing us via email, you can restrict third-party providers to use your personal data. Third-party providers will only show you non-personalized ads. Non-personalized ads are based on contextual information, such as the content of our Services.
We shall not discriminate against you because you exercised any of the consumer’s rights under this Privacy Policy, including, but not limited to, by:
The privacy of children is one of our concerns. Here at our Websites and the Games we can provide services to consumers of all ages.
You can solely give your consent to data collection and processing if you are at least at the age of:
Our Services do not address anyone under the age indicated above. We do not knowingly collect personally identifiable information from children under the age indicated above. In the case we discover that such a child has provided us with personal data, we immediately delete it from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us so that we are able to take necessary actions.
The Company does not physically store most of the personal data. All other data are stored in databases and file repositories hosted by Amazon RDS. Databases are continuously backed up to enable restoring to any point in time within a retention period.
We take appropriate security measures to protect your personal data from accidental loss or destruction, from unlawful processing or access to it.
Confidentiality. All personnel are subject to full confidentiality and any subcontractors and subprocessors are required to sign a confidentiality agreement if not full confidentiality is part of the main agreement between the parties. Also any access by authorized personnel is logged.
We use verified contractors that might have access to the data as specified in this Privacy Policy and with whom relevant data processing agreements are concluded. Moreover, we guide and train our personnel to process your data securely.
Isolation. The Company uses its own system for managing internal accounts and access to data. Access to personal data is restricted to individually authorized personnel. Authorized personnel are granted a minimum access on a need-to-have basis.
Protection from unauthorized access. With regard to protection from unauthorized access to personal data, we have implemented passwords hashing and multi-factor authentication.
Encryption. The Company encrypt stored user data and data provided by external platforms. The Company requires to encrypt all network connections and prohibit unencrypted data transmission.
Securing credentials and access tokens. Firewall is installed on all servers, which prohibits access from all computers on the network except the corporate network. Tracking Data Transfer is ensured through a comprehensive solution based on the analysis of the system server logs and their current state.
Logging. To register and track all access to data and requests for receiving or changing data, a system for collecting and monitoring all system logs at different levels of the application is used.
Monitoring and system updates. The Company implements a system which allows to regularly update system code and environments. The Company uses security reports to monitor access patterns and to proactively identify and mitigate potential threats. Administrative operations, including system access, are logged to provide an audit trail if unauthorized or accidental changes are made. System performance and availability is monitored by both internal and external monitoring services.
Internal Policies and Procedures. All the employees and the contractors are obliged to obey the internal security policy with respect to the processing of personal data. Such policy provides for organization, physical, and technical security measures, and, for such purpose, takes into account the nature, scope, context and purposes of the processing, as well as the risks posed to the rights and freedoms of data subjects.
Disclaimer. While taking necessary steps to secure your data, we have no choice but to admit that no method of transmission over the Internet or method of electronic storage is 100% secure. If it happens that any of your personal data is under the breach and if there is a high risk of violation of your rights as a data subject, we would inform you and the respective data protection authorities as to the accidents without undue delay. We will also do our best to minimize any such risks.
We may amend or update this Privacy Policy from time to time. If we decide to do so, and the amendments will substantially affect your rights and legitimate interests, we will notify you of any changes via email and/or a prominent notice within the Games when you use the Games for the first time after the amendments. We will also indicate the "Last modified" date at the top of this Privacy Policy.
If you have any questions about the Privacy Policy or your data being processed by us, you are welcome to contact us: